FAQ's

Sizing Charts

yinzperation Sizing Chart
Peyton Bre Sizing Chart
Women's Sizing Chart

General Information

We'd love to hear from you!

Our Customer Service team is available Monday-Friday from 8am-3pm CST [excluding holidays] on Live Chat on the website, over the phone at +852 46076342 and via email at [email protected].

Our Customer Service hours are Monday - Friday 8:00am – 3:00pm CST. You can reach us by phone 940-539-9467, email [email protected], or live chat with us on our website yinzperation.com.

Monday, Tuesday, Wednesday, Thursday and Friday are considered business days. Excluding all Holidays that may land on the days listed above.

We do restock our staple pieces. Please reach out to customer service team if you have any other questions.

We do all designing in-house here in 999077 Tsim Sha Tsui TX, but we outsource production all over the world.

All our items are shipped directly to you from our headquarters in 999077 Tsim Sha Tsui. We personally vet all our suppliers and have items independently tested to meet CPSIA standards. 

Most of our items do run true to size :) If we know a particular item is not running true to size we will notate that on the item’s description page. We do suggest if your little one is borderline on a size that you size up!

If you sign up for our newsletter you can receive discount codes.  You will receive an email to confirm your information.  Once you confirm that you will receive a 2nd email with your discount code :) You can also download our app and sign up for text messages to receive more.

If the price of an item changes within 24 hours from the time you placed your order we will provide a price adjustment, in the form of store credit, at your request.

Price adjustments are not available for the following:

- Closeout / Final-Sale

- Items purchased with a discount code

- Doorbusters / Daily Deals

Returns & Exchanges

Customer satisfaction is very important to us. If for any reason you are dissatisfied with your purchase, please contact us at [email protected].

We will gladly accept the return/exchange of any unused, non-closeout item with tags attached, purchased within the last 30 days. Items returned that have been clearly worn, washed, or are in otherwise used condition will not be eligible for return.

In order to keep our items at a low price, we do not offer prepaid return labels. However, if you are making an exchange, we will ship the new items back at our expense.

Due to the nature of SALE and/or CLOSEOUT items, these items are not eligible for return. They can be exchanged or returned for store credit.

We are dedicated to providing exceptional customer service. In order to continue to afford to offer low prices, please note that in the rare occasion where we feel our policy is being abused, our returns department reserves the right to refuse returns in excess of once monthly, and/or charge a restocking fee. All exchanges with the exception of sizing concerns will be exchanged for the same size as originally purchased.

To initiate your return, please click on the following link:

https://www.yinzperation.com/

Customers have 30 days after purchasing an item to start the return process. After that time, the window will expire and items will be marked as unreturnable.

Due to the Nature of SALE and/or CLOSEOUT items, these items are not eligible for return but can be exchanged or returned for store credit.

Please click the link below and submit your photos of the damaged item there for ourQuality Control Team, we would be happy to take care of this right away!

https://www.yinzperation.com/

Please check your order confirmation to ensure that the item you received is different from the item you purchased. Then send us an email at [email protected] telling us the name of the item you are missing.  Please include a picture of your wrong item showing the size tag and a picture of your paper invoice. We will get that taken care of for you right away!

Once a package reaches our facility it typically takes 3-5 business days for our returns team to process a return. We will make sure to send you an email once your return has been completed! You will receive the funds from your refund in your account approximately 3-5 business days after the date on which the refund is initiated. This can vary depending on your banking institution.

In order to keep our items at a low price, we do not offer prepaid return labels. However, if you are making an exchange, we will ship the new items at our cost.

Shipping

Bailey’s Blossoms is committed to processing orders promptly and we do our best to ship items within 1-2 business days after an order is placed. The Black Friday rush and other sales may delay this process as we do our best to fulfill a higher volume of orders.  Please note that Priority Shipping does not include processing times.

Express Shipping is the shipping method offered by USPS and will be shipped same day as long as the order is placed before 12:00pm on any business day.  Please note this excludes holidays and weekends.

Yes! All packages are shipped with duties and taxes unpaid. These charges may or may not apply to your package. If you are unaware of the custom or tax charges, we please ask that you contact your local customs office before you purchase an order with us. The customer is responsible for all fees. Shipping costs vary depending on package size and location.

For missing packages please contact your local post office with your tracking number. Bailey’s Blossoms is not responsible for any lost merchandise; however we advise you to reach out to our customer service team, they will do everything possible to assist with the recovery of your package. 

If you purchased Door-to-Door Package Protection with your order, please contact Customer Support.

We always recommend purchasing package protection. This add-on service allows you to file a claim if something happens to your package between our warehouse and your door.

If your package is lost or stolen please contact Customer Service to proceed with your claim.

Our shipping rates come from the USPS and are based on the weight of the items and location they are being shipped too.  All orders ship directly from our headquarters in 999077 Tsim Sha Tsui, Texas :)

We do offer free shipping on all orders with a subtotal of $49 or more after any discounts are applied.

BOGO Sale Information

1. Place at least TWO (2) eligible items in your cart.

2. Items of equal OR lesser value are free

Example A: If you order ONE (1) 20.00 item and ONE (1) €10.00 item, you will receive the €10.00 item at no cost. You will receive TWO (2) items in total.

Example B: If you order TWO (2) €20.00 items and TWO (2) €10.00 items, you will receive Two (2) €10.00 items for free. You will receive FOUR (4) items in total.

Example C: If you order only TWO (2) qualifying items at €20.00 each, you will receive 1 €20.00 item at no cost.

3. Mommy and me items are not automatically paired. The free item is always determined by lowest cost.

***Items purchased during a BOGO sale are viewed as pairs, one being the purchased item and the other being the free or discounted item.

Both items would need to be returned from a BOGO in order to receive the full amount of the purchase in the form of an in-store credit or refund back to the original form of payment.

***In the case where one item (Purchased or free) from the BOGO needs to be exchanged it can be replaced with a different size or color variant of the SAME style.


Please note our 30-day return/exchange policy :)

Bailey’s Bucks

Bailey’s Bucks is a way for us to give back to our most valuable customers! It’s free and easy to use!

For every dollar you spend, you earn 5 Bailey’s Bucks. You will also earn Baileys Bucks for posting reviews, following on Social Media, as well as for your birthday.

You can cash them in for sweet rewards. The more you spend the more you save!

Go to yinzperation.com, click on the Rewards Program button in the lower-left corner and create an account. It is that easy!

Nope! Your Bailey’s Bucks never expire.

Collaborations

Please send all your information, social media handle links, blog link and specific details to our PR team at [email protected].

Our team will be in touch upon receiving your email. They appreciate your patience as we do receive a high volume of requests.

Bailey’s Blossoms

The easiest and quickest way to get involved is by entering our monthly cutie contests :) We hold them each and every month! 

You can email your photos of your sweetheart wearing his/her yinzperation goodies to us at [email protected] for your chance to win $50, $25 and $10 to our shop! 

There is no limit to how many times you can win, and if we really love your photos, we will feature them throughout our site in addition to our Cutie Contest page, as well as on Facebook and Instagram. We work with MANY up and coming child models this way giving them wonderful exposure through all our sales and social media channels! :)

You can read more about it and see this past months winners here: https://www.yinzperation.com/pages/cutie-contest We hope you'll consider joining us in this fun tradition!! 

Peyton Bre

The easiest and quickest way to get involved is by entering our monthly style contest.  We hold them each and every month!  You can email your photos of your sweetheart wearing her Peyton Bre clothing to us at [email protected] for your chance to win $50, $25 and $10 to our shop!  There is no limit to how many times you can win, and if we really love your photos, we will feature them throughout our site in addition to our Style your Selfie page, as well as on Facebook and Instagram. 

We work with MANY up and coming young models this way giving them wonderful exposure through all our sales and social media channels! :) 

You can read more about it here:  https://peytonbre.com/pages/pb-style-your-selfie-contest 

Your Order

Yes! We can cancel your whole order, or just specific items. If you have not yet received an email stating that your order has shipped, please reach out to our customer service team at [email protected] immediately using the Subject: "URGENT: Cancel Order" and include your order number.

First please check your spam/junk folder for the confirmation email. If you still do not see the order confirmation, the email address entered at checkout may have been entered incorrectly.

Please email our customer service team at [email protected] and tell us your name and the email address where you would like the order confirmation sent and we will check and see if for some reason the order didn't go through or if the email address was simply entered incorrectly at checkout.

Unfortunately, we are unable to add items to an existing order.  We do not keep credit card or payment information on file for our customers which is why we are unable to do this. 

However, we can remove items from an order and refund as soon as your order ships out. 

Wholesale

We do offer wholesale accounts for yinzperation and Peyton Bre items!

You can find all information on Terms & Conditions page.  There is an application you can fill-out as well. If you have any further questions, please reach out to our wholesale department at [email protected]  :) 

https://www.yinzperation.com/pages/wholesale 

Bailey’s Blossoms Subscription Box

Use this section for any descriptive text you need to fill out your pages or to add introductory headings between other blocks.

Our subscription Box individual items are not eligible for return.  You may return the entire box with a 20% restocking fee.

Please visit https://www.yinzperation.com/ to submit your request to return the Subscription Box.  

Please note that all items but be in unworn condition with the tags still attached. 

Please note our 30-day exchange policy above :) 

Certainly! You can Manage your subscription box at any time right from your account page here on the yinzperation website.

Yes, you can pause your subscription box for as long as needed. You can even skip months to come!

Simply log in to your Bailey’s Blossoms Account on the upper right of our website. Once logged in you will see “Manage Subscriptions” on the left-hand side. Then click on the three dots under actions. A drop down menu will appear and then you can click on Pause Subscription.

Please log in to your Bailey’s Blossoms Account on the upper right of our website. 

Once logged in you will see “Manage Subscriptions” on the left-hand side.  Clicking that link will bring you to a page where you can manage everything about your subscription!

Simply click on Products in Your Subscription and you will see the link to Swap Product. This is where you will be able to select the size of clothes for your next box!

Care & Maintenance

We recommend all clothing items (shirts, pants, rompers, etc) to be hand washed or washed on delicate cycle in one of our garment bags for added protection, with mild detergent.  Items containing embellishments which are delicate in nature (pom pom & lace trims, etc) should be laid flat to dry.  Please note that any items made of mostly delicate components, specifically lace dresses and rompers, should be hand washed.

Use iron as needed to remove wrinkles and smooth out satin bows for a crisp clean finish.  The only case in which an iron is not advised is on t-shirts or capes with a satin vinyl embellishment as it may come off onto the iron.  Glitter embellishments may be ironed directly.

Non-washable items, such as our floppy hats, may be gently spot treated/washed with a mild cleanser and air dried.